Privacy Policy
At Bonasino, your personal data is treated with the same quiet care as our coastal estate itself. This Privacy Policy explains how we collect, use, and protect information when you connect with us to arrange in-person experiences in Croatia.
Introduction
Bonasino is a curated, informational website for a private coastal estate in Croatia that combines an open-air casino lounge with a farm-to-table restaurant. Our online presence exists solely to help you discover the estate, explore our spaces, and arrange visits in person.
This Privacy Policy describes how we handle personal data when you browse our website, contact us, or share information to organise an experience at Bonasino. We are committed to respecting your privacy, complying with applicable Croatian and European Union data protection laws, and limiting data use to what is genuinely necessary to host you at the estate.
Bonasino does not provide or support any form of online gambling, remote betting, or digital casino play. All experiences are strictly offline and on-site, and our data practices reflect this offline-first philosophy.
What Information We Collect
We collect only the information that helps us respond to your enquiries and arrange visits to the Bonasino estate. Depending on how you interact with us, this may include:
- Contact details, such as your name, email address, and telephone number when you reach out via our contact form or directly by email or phone.
- Reservation and event details, such as preferred dates, party size, dining preferences, special occasions, or bespoke experience requests.
- Communication history, including messages you send us and our responses, so we can follow up thoughtfully and maintain continuity in our correspondence.
- Technical information in a limited and privacy-conscious way, such as anonymised or aggregated data about how you navigate the site, used only to ensure the website remains functional, secure, and pleasant to browse.
We do not intentionally collect sensitive categories of personal data unless you choose to share specific information that is relevant to your visit (for example, dietary requirements, accessibility needs, or health-related requests that affect your comfort on-site). When you share such information, we use it solely to prepare the estate and our team to host you safely and respectfully.
All information is collected for the exclusive purpose of arranging and refining your offline experience at Bonasino. We do not operate any online casino or digital gaming services, and we do not collect data to facilitate remote gambling of any kind.
How We Use Your Information
We use the personal data we collect only in ways that support your relationship with Bonasino and the practical organisation of your visit. This includes:
- Responding to enquiries when you contact us about availability, private events, dining, or the open-air casino lounge.
- Managing reservations for tables, estate access, private gatherings, or tailored experiences beneath the olive groves.
- Preparing your visit by noting your preferences, dietary needs, or accessibility requirements so our team can create a seamless, comfortable stay.
- Maintaining service quality by reviewing communication patterns and anonymised website usage to ensure our digital touchpoints remain clear, secure, and easy to navigate.
We do not sell, rent, or trade your personal data to third parties. We do not share your information with advertising networks or social media platforms for targeted marketing.
Where we rely on trusted service providers (for example, secure email or hosting services), they process data on our behalf under appropriate contractual safeguards and only for the limited purposes we define.
Bonasino does not offer online gambling, remote betting, or digital casino play. Your data is never used to create gambling profiles, to promote online gaming, or to facilitate any form of remote wagering.
Data Security and Retention
We take the security of your personal data seriously and design our processes to remain as calm and minimal as the estate itself. To protect your information, we apply a combination of technical and organisational measures, including:
- Secure infrastructure using reputable hosting providers, encrypted connections where appropriate, and regularly updated systems.
- Restricted access so that only authorised team members who need the information to manage your enquiry or reservation can access it.
- Purpose limitation to ensure that data is used solely for arranging and supporting your visit, not for unrelated activities.
We retain personal data only for as long as it is necessary for the purposes described in this Privacy Policy, including:
- For enquiries without a confirmed visit, we keep your information for a limited period to manage follow-up questions and then delete or anonymise it when it is no longer needed.
- For confirmed reservations and visits, we may retain relevant records for a longer period to comply with legal obligations, accounting requirements, or to manage any post-visit correspondence you request.
Our experiences are intentionally offline and in person. We do not maintain digital gambling accounts, online player profiles, or remote betting histories. Any records we keep are directly connected to your stay, dining, or event at the physical estate.
Your Rights and Contact Information
As a data subject under Croatian and European Union law, you have several important rights in relation to your personal data. Subject to certain conditions and legal exceptions, these include the right to:
- Access the personal data we hold about you and receive information about how it is processed.
- Rectification of inaccurate or incomplete personal data.
- Erasure of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis applies.
- Restriction of processing in specific circumstances, for example while we verify the accuracy of data you contest.
- Object to certain types of processing, particularly where we rely on legitimate interests and your specific situation justifies an objection.
- Data portability where applicable, allowing you to receive certain personal data in a structured, commonly used, machine-readable format.
If you wish to exercise any of these rights, or if you have questions about this Privacy Policy or our data practices, you can contact us using the details provided on our Contact Us page. We will respond as thoughtfully and promptly as we can, and always within the timeframes required by law.
You also have the right to lodge a complaint with the competent data protection authority in Croatia or in the EU Member State where you live or work. However, we encourage you to contact us first so we can address your concerns directly and in a way that reflects the calm, guest-first ethos of Bonasino.
From time to time, we may update this Privacy Policy to reflect changes in our services, legal requirements, or best practices. When we do, we will adjust the “Last updated” date at the top of this page. We invite you to revisit this policy periodically to stay informed about how we protect your privacy.